FAQ
We are now located in Hot Springs, North Carolina – our manufacturing building is not open to the public at the moment but check back soon for updates. Check out our events page to see us in person, or send us a message if you would like an in person consultation.
You can find us in many boutiques and brick & mortar retailers across the country. Store finder coming soon!
Yes we do! We would love to find out more about you and your retail space. Visit our Wholesale page to learn more about our wholesale program and to request a price list. We are also available on the Faire Wholesale platform. You can also simply fill out our contact form here an request our wholesale welcome letter.
Yes – we offer many manufacturing and design services including white / private label, custom soap, custom perfume, bulk soap. Visit our Wholesale Directory page to learn more about the services we offer. You can also simply fill out contact form and request that we send you our private label and custom soap welcome letter.
All of our base oils are certified organic, but we are not independently certified organic. We make soap with base oils and other ingredients that are grown without the use of pesticides. The word “organic” is regulated by the USDA, and to use it on the front of your packaging, or in marketing materials you must be independently certified organic. We are a small business, and can not afford that so we are not independently certified organic, however since we do use 100% certified organic base oils (also many certified organic herbs, and botanicals), we can use the word in the ingredient list of each bar where it applied. You will always see our ingredients list starting with “saponified organic olive oil, organic coconut oil, organic flaxseed oil, organic shea butter” etc.
No! Our soap is completely natural and contains no artificial preservatives, parabens, SLS, etc. Our soap is sulfate-free. We are fully transparent with our ingredients, all ingredients used are listed both on the product page and the back of our product packaging.
Questions? Comments?
We would love to hear from you. We manufacture all of our products in Hot Springs, North Carolina – but do not have a public showroom.
773-709-1899** parlor@oldfactorysoap.com
**please note that our shop is in a rural area, and our phone calls are directed to a cell phone. If we do not answer, its probably because we didn’t get the call, our reception is VERY spotty. If you need immediate assistance, and don’t get an answer, please email us!